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Terms and Conditions

1. General agreement / Conclusion of a distance contract

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1.1 Limited liability company “Dodge Spare Parts”, registration No 40103904244, registered address: Plieņciema iela 16, Mārupe, Latvia, hereinafter – Dodge Spare Parts, provides content available at www.Dodge Spare Parts.lv, hereinafter – the Website, and sells goods in accordance with the terms and conditions set out below, as well as delivery terms, return policy and other terms and conditions and operational policies that can be found on the Website, collectively – the Terms and Conditions. By making a purchase on the Website, the customer confirms that he/she has read, understands and agrees to comply with the Terms and Conditions without any restrictions or conditions.

1.2 If the customer, as a consumer, purchases the goods offered on the Dodge Spare Parts Website via the Internet, such mutual agreement shall be deemed to be a distance contract under the Consumer Rights Protection Law, Regulation No 255 “Regulations Regarding Distance Contracts” of the Cabinet of Ministers of the Republic of Latvia and related legislation.

1.3 If the customer who has ordered and purchased goods on the Website has no legal capacity or capacity to act, a legal representative (parent or guardian) of such person shall be responsible for the order and payment for the goods. In such case, the order cannot be canceled and the payment is non-refundable.

1.4 When registering on the Website, the customer creates his/her account through which he/she can conclude a Distance Contract. A Distance Contract for the purchase of goods shall be deemed to be concluded as of the time of payment for the goods.

2. Privacy

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Information on how Trodo handles your personal data is available in the Privacy Policy section on the Website.

3. Purpose of the website

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The Website was created and is maintained by Dodge Spare Parts. The website has been designed to allow customers to familiarize themselves with the goods sold by Dodge Spare Parts and ensure their purchase, as well as to ensure effective communication with Dodge Spare Parts regarding the selection and purchase of goods offered on the Website.

4. Intellectual property

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4.1 All information available on the Website, including but not limited to trademarks, logos, text, graphics, audio clips, video, compilations, and layout thereof, hereinafter – the Content, is the property of Dodge Spare Parts or its partners and is protected by laws and regulations of the Republic of Latvia. Use of the Content in a manner that could infringe the intellectual property rights of Trodo or its partners is prohibited.

4.2 Reproduction or republication of the Website Content in whole or in part is prohibited.

5. Goods

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5.1 The Dodge Spare Parts Website offers spare parts, accumulators, car accessories, electronics and tools for passenger cars and light commercial vehicles, hereinafter – the Goods.

5.2 Trodo provides true and extensive information regarding the technical specifications of the Goods, and, to the extent possible, information about car models which the Goods are suitable for. If you are unsure if certain Goods are suitable for particular car models, please contact Dodge Spare Parts before placing an order.

5.3 Trodo’s Website provides maximally accurate information regarding the available products, but Dodge Spare Parts cannot guarantee that the information regarding the Goods is fully representative of the products.

5.4 All Goods purchased on the Website are covered by the manufacturer’s warranty which is separately laid out for each one of the Goods, i.e. the guarantor, warranty term, amount and conditions. Regardless of the manufacturer’s warranty, the customer, as a consumer, has a statutory right to submit a claim regarding Goods that do not comply with the Terms and Conditions within 24 (twenty-four) months from the date of delivery of the Goods.

5.5 To exercise the warranty right, the consumer fills out the return form attached to each purchase and together with the Goods delivers it to the Trodo office at Plieņciema iela 16, Mārupe, LV -2167 during the Dodge Spare Parts office hours or send it by post to Dodge Spare Parts office.Dodge Spare Parts sends the Goods to the manufacturer without delay to establish a warranty case, if possible. If the manufacturer of the Goods confirms the non-compliance of the Goods with the quality standards, Trodo will refund you for the purchased Goods. If the manufacturer of the Goods does not approve the non-compliance of the Goods with the quality standards, we will provide you with a motivated explanation of the reasons.

6. Pricing policy

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6.1 All prices on the Website are indicated in EUR. All prices include VAT or other taxes and fees, if applicable. Depending on the chosen type of delivery, order amount and delivery address, Dodge Spare Parts may apply a delivery charge to the order which will be clearly indicated before the payment is approved and will be included in the total order cost.

6.2 Trodo will indicate the total price of the Goods, including all taxes and fees, as well as delivery or postal charges, prior to the conclusion of the Distance Contract. If Dodge Spare Parts is unable to calculate the delivery or postal charges in advance, Dodge Spare Parts will inform the customer about it.

6.3 If Dodge Spare Parts finds that the order price differs from the price indicated on the Website at the time of placing an order, Dodge Spare Partswill contact the customer and will offer to cancel the order. If Dodge Spare Parts fails to contact the customer, the order will be deemed to be cancelled and Dodge Spare Parts will refund the customer for all payments made with respect to the particular order.

7. Payment

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Information on payment methods and procedures is available on the Paym­ent section on the Website.

8. Terms of delivery

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8.1 Information regarding the types, procedures and costs for order receipt and delivery is available on the Terms of Delivery section on the Website. Information regarding the availability of Goods, as well as the receipt and delivery times, is available at each product description.

8.2 By placing an order, the customer agrees that Trodo prepares the invoice electronically and it is valid without signature. Dodge Spare Parts can provide a delivery note in printed form if the customer notifies it in advance by sending an e-mail to: info@dodgespareparts.com

9. Right of withdrawal

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9.1 The Customer shall have the right to withdraw from the Distance Contract within 30 (thirty) days from receipt of the Goods without providing any reason. In order for the right of withdrawal to be respected, the notice to exercise the right of withdrawal shall be sent before the term for the right of withdrawal expires.

9.2 In order to exercise the right of withdrawal, the customer must inform Trodo of the decision to withdraw from the Distance Agreement by a clearly worded statement. Notice of the exercise of the right of withdrawal can be sent electronically to: info@dodgespareparts.com or by mail to: Plieņciema iela 16, Mārupe. LV-2167, Latvia. In order to communicate the exercise of the right of withdrawal, the customer may use the model withdrawal form attached to each order.

9.3 Upon notification of the exercise of the right of withdrawal, the customer shall immediately and in any event not later than within 14 (fourteen) days from the date the customer has notified Dodge Spare Parts of his/her decision to withdraw from the Distance Contract, return the Goods to the Trodo office at Plieņciema iela 16, Mārupe, LV-2167 during Dodge Spare Parts office hours or send it by post to Trodo. To agree on another way for returning the Goods, please contact Trodo. The deadline will be deemed to be met if the Goods are returned before the expiration of the 30-day period.

9.4 If the customer withdraws from the Distance Contract, Dodge Spare Parts will reimburse all payments received from the customer, including delivery charges (excluding any additional charges incurred by the customer in choosing a delivery method other than Dodge Spare Parts cheapest standard delivery method) without undue delay and in any event no later than 14 (fourteen) days from the date the customer has informed Trodo of the decision to withdraw from the Distance Agreement. Dodge Spare Parts will refund the money using the same means of payment the customer used to complete the transaction, unless the customer has requested otherwise. In any case, Trodo will not charge any additional fees for the refund. Dodge Spare Parts may withhold the refund until Trodo has received the returned Goods.

9.5 The customer is liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods. In the event that Trodo should find that the Goods have been used, are damaged, dirty, otherwise exploited or contain indications of assembly or use, Dodge Spare Parts may refuse to accept the returned Goods. The Goods must be placed in their original packaging that is not damaged or smudged.

10. Indemnity

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10.1 The customer undertakes to indemnify, defend and protect Dodge Spare Parts from any harm, losses, damages or costs as well as attorney fees resulting from any claim, case or action brought by a third party for violation of the Terms and Conditions, any errors in any of the customer’s representations or warranties or customer’s use of the Website.

11. Dispute resolution

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11.1 Any disputes regarding the customer’s authorisation on the Website or arising from the execution, interpretation or termination of the Distance Contract shall be settled through mutual negotiations.

11.2 Within the time limits and the form laid out in the laws and regulations, Trodo will respond to any applications submitted by the customer and will inform the customer about the possible ways to enforce the particular claim or solve the particular dispute, or about any alternative ways to enforce the particular claim.

11.3 If the dispute cannot be resolved through peaceful mutual negotiations, the customer, as a consumer, may bring an action before the courts of the Republic of Latvia, which is Dodge Spare Parts country of establishment, or before the courts of the country in which the customer resides (domiciles) as a consumer.

Dodge Spare Parts can bring an action against the customer as a consumer only before the courts of the Member State in which the customer resides (domiciles) as a consumer.

11.4 With these Terms and Conditions Dodge Spare Parts does not in any way limit the customer’s right to turn to the Consumer Rights Protection Centre for the protection of his/her consumer rights.

12. General provisions

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12.1 The customer agrees that these Terms and Conditions constitute the entire and up to date agreement between the customer and Dodge Spare Parts regarding the use of this Website and its contents.

12.2 Dodge Spare Parts has the right to update and edit the Terms and Conditions at any time by posting the relevant changes on the Website and indicating any such change by posting a date of the latest update. Any changes made to the Terms and Conditions shall come into effect immediately after their publication. The customer agrees that by continuing to use the Website after such changes have been made, he/she consents to all and any changes. Dodge Spare Parts reserves the right to terminate or revoke any rights granted by these Terms and Conditions. The customer must comply with such revocation or changes from the moment of their implementation, including, if required, by terminating the use of the Website in any way.

12.3 No part of these Terms and Conditions shall be interpreted as establishing a partnership or any other type of joint venture between the customer and Dodge Spare Parts . In the event that Dodge Spare Parts fails to ensure customer’s compliance with the Terms and Conditions, such noncompliance shall not affect Trodo’s right to claim compliance thereafter. In the event where any provision of these Terms and Conditions is unenforceable or invalid under the applicable law or is ruled to be unenforceable or invalid by a decision of the competent authority or court, it shall not render these Terms and Conditions invalid or inapplicable as a whole. In turn, the Terms and Conditions shall be modified, to the extent possible, according to the applicable law in order to fully reflect the original intention under the original Terms and Conditions.

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